Our Patient Portal: How to Sign Up and More

Tyler
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April 10, 2017

Our patient portal is an online gateway that allows patients to manage their personal health information 24 hours a day, 7 days a week. Developed by Athenahealth, the same service we use to store Electronic Medical Records (EMR), the patient portal gives our patients the same direct access to their health information that doctors enjoy.

What is the Patient Portal?

Our patient portal is an online gateway that allows patients to manage their personal health information 24 hours a day, 7 days a week. 

Developed by Athena Health, the same service we use to store Electronic Medical Records (EMR), the patient portal gives our patients the same direct access to their health information that doctors enjoy. This includes not only lab and test results, but also the ability to message your doctor, refill or request prescriptions, view account balances, and pay bills online. After signing up, you can even schedule visits with your doctor through our patient portal! And because it's developed by the same company that doctors use to store your health information, you can be certain that all your data is secure.

How do I sign up for the Patient Portal?

Signing up for our patient portal is a super simple process and can be completed in only a few minutes. Follow the steps below to get signed up.

  1. Click this link.
  2. Select “Sign Up Today” in the lower left-hand corner.
  3. Follow the steps to enter your information, verify your identity, and set your password.
  4. That’s it! You’re all signed up for patient portal. You can use our patient portal to:
  5. Allow family members to manage your care.
  6. View test and lab results.
  7. Request or schedule appointments
  8. Exchange secure messages with your doctor
  9. Request prescriptions and refills

Make sure to call our office if you’re having any trouble getting signed up. Don’t forget to write down your username and password so you don’t lose access!

Features

Easy Payments

Making sure your healthcare bills and prescriptions get paid for has never been easier. Since 2014, the online patient portal has collected over $77 million. Gentle reminders will make sure you never miss a bill due date, and there are no pauses in our ability to deliver care to you in your home.

Efficient Communication

athenaCommunicator is our patient portal’s built-in secure messaging system that allows patients to send messages to their doctors directly. This allows patients to actively engage in their own health, preventing future hospital readmissions and allowing doctors to help with chronic conditions at a moment’s notice.

Whenever you have lab tests done or are awaiting results, our patient portal automatically notifies you. No more anxiously waiting for a call from the doctor! Your health information comes to you the minute tests are completed. You can also view your current and past medications, so you’ll never run out of crucial medication again.

And if you do need to schedule a visit? No worries our patient portal allows you to go online and set up a time to meet with your doctor at your discretion.

Do you have a pain in your side? Are you unsure if it warrants a visit to the doctor? The patient portal also includes a built-in symptom checker that will allow you to let your phone or computer know what you’re experiencing so you can find out just how serious your pains and aches might be.

Mobile Access

Our patient portal is mobile-friendly, so you can login using your mobile phone to access your information anywhere, anytime.

MD at Home is committed to moving healthcare forward through providing patient-focused care. Schedule a home visit today!